Return & Refund Policy
We want you to love your purchase from DORAXXL. If for any reason you're not satisfied, our Return & Refund Policy ensures a smooth process.
1. Return Eligibility:
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Items must be returned within 7 days of delivery.
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Products must be unused, unwashed, and in original condition with tags attached.
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Sale or clearance items are non-refundable.
2. Return Process:
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Contact our support team at info@doraxxls.com with your order number and reason for return.
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Once approved, send the item back to our return address (provided via email).
3. Refunds:
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Refunds are processed within 7 business days after receiving the returned item.
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Refunds will be issued to your original payment method.
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Shipping fees are non-refundable.
4. Exchanges:
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If you wish to exchange a product, please indicate the desired size or style in your return request.
5. Damaged or Incorrect Items: If you receive a defective or incorrect item, please contact us within 48 hours of delivery for a free replacement.